Responsible Gaming

Play Smart & Responsible With at88

At88 believes online gaming should be a source of fun and entertainment — not stress. We provide a range of tools and resources to ensure every player in Malaysia can manage their gaming experience safely, healthily, and responsibly.

Self-Control Tools
Play Time Limit
Deposit Limit
18+ Only

18+
Minimum age requirement for all at88 players
24/7
Customer support is here to help you
6+
Self-control tools are available within your account
0
Zero tolerance for underage gambling

We Provide It, You Control It

All these self-control tools are accessible directly through your at88 account settings — no need to contact anyone.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once a limit is set, the at88 system will automatically block any deposit that exceeds that amount — helping you stay within your means.

Loss Limit

Set the maximum loss amount you are willing to bear within a given period. Once this limit is reached, at88 will temporarily suspend your gaming session — protecting you from unplanned losses.

Play Time Limit

Set a daily time limit for your gaming sessions. at88 will send you a reminder when you are close to reaching the limit, and will automatically end your session when time is up — so you never lose track of time.

Temporary Self-Pause

Need a short break? Use the self-pause feature to suspend your account for 24 hours, 7 days, or 30 days. During the pause period, you will not be able to log in or place any bets.

Self-Exclusion

A more permanent option — close your at88 account for 6 months, 1 year, or permanently. Once enforced, requests to reopen the account will not be entertained until the period expires.

Activity Review & History

Monitor your betting records, deposit history, and withdrawals in detail from your account dashboard. Awareness of your gaming patterns is the first step toward responsible gaming.

What Is Responsible Gaming?

Responsible gaming means enjoying online wagering purely as entertainment — with full awareness of the risks involved, within your financial means, and without letting it interfere with your daily life, social relationships, or mental well-being.

At at88, we understand that most players play for fun. However, we also recognise that a small number of individuals may find it difficult to control their gaming habits. That is why at88 invests in a comprehensive responsible gaming infrastructure — not merely to meet compliance requirements, but because we genuinely care about the wellbeing of every one of our players.

Playing at at88 should always feel like a choice — not a necessity. When it starts to feel like an obligation or a way to escape your problems, that's a sign you may need to take a step back and reassess.


Warning Signs to Watch Out For

Identifying problems early is key to preventing more serious consequences. Here are some signs that gaming may have started to go beyond healthy entertainment:

Playing Beyond Your Means

Wagering money that should be used for basic necessities such as rent, food, or monthly bills.

Chasing Losses

Continuing to play in hopes of recovering lost money, even as losses keep growing.

Neglecting Responsibilities

Playing late into the night or neglecting work, family, and daily responsibilities just to keep playing.

Addiction & Restlessness

Feeling anxious, irritable, or restless when unable to play or forced to stop.

Hiding Gaming Habits

Lying or hiding gaming activity and spending from family members or friends.

Borrowing Money to Play

Borrowing from family, friends, or using credit cards solely to fund wagering.

Keep This in Mind

If you recognise two or more of the signs above in yourself, that is not a weakness — it takes courage to acknowledge it. The next step is to seek help, and at88 is here to support you through that.


How to Use Self-Control Tools at at88

All at88 self-control tools are designed to be easily accessible and take effect immediately. Here's how to use them:

1
Log In to Your at88 Account

Go to at88.fun and log in using your existing username and password.

2
Open Account Settings

Click the profile icon in the top right corner and select "Account Settings" or "My Profile" from the dropdown menu.

3
Select the Responsible Gaming Tab

Look for the tab or section labelled "Responsible Gaming" or "Self-Control" in your account settings.

4
Select the Tool You Need

Choose the appropriate tool — deposit limit, loss limit, time limit, self-break, or self-exclusion — and set limits you are comfortable with.

5
Confirm & Save Settings

All limits set take effect immediately and cannot be reduced within a 24-hour cooling-off period — to protect you from impulsive decisions.


at88's Commitment to Players

As a trusted online gaming platform in Malaysia, at88 takes a proactive — not reactive — approach to responsible gaming. This means we don't simply wait for players to ask for help; we actively monitor gaming patterns and will reach out whenever support is needed.

The at88 Responsible Gaming team consists of staff specially trained to identify players who may need support. When concerning gaming patterns are detected — such as a sudden increase in deposit frequency or excessively long play sessions — our team will reach out to those players personally and offer assistance.

At88 will also not send any promotions or bonus offers to players who are currently under a self-break or self-exclusion period. We ensure our marketing systems are fully integrated with each player's self-control status.

  • Staff Training: All at88 staff undergo regular responsible gaming training to ensure they can identify and address issues effectively.
  • Age Verification: at88 enforces a strict KYC process to ensure no individual under 18 can register or play on our platform.
  • Regular Audits: at88's responsible gaming policies and practices are reviewed and audited on a regular basis to ensure their effectiveness.
  • No Pressure: at88 never employs aggressive or manipulative sales tactics to pressure players into wagering more than they can afford.
Deposit Limit
Daily / Weekly / Monthly
Loss Limit
Set your maximum loss limit
Session Time Limit
Daily play time control
Self-Pause
24 hours / 7 days / 30 days
Self-Exclusion
6 months / 1 year / Permanent
Activity History
Review your gaming records

The at88 support team is available 24 hours a day, 7 days a week. Contact us via live chat on the platform if you need assistance or guidance on self-control tools.

Live Chat
Response within < 2 minutes
Support Email

Responsible Gaming Questions

Deposit limits can be reduced immediately, but increasing or cancelling a limit requires a mandatory 7-day cooling-off period. This is a protective measure we have put in place to ensure your decisions are not made impulsively.

Your account balance remains safe throughout the self-exclusion period. You may submit a withdrawal request for your balance through at88 support channels, and your funds will be processed according to standard withdrawal procedures.

No. When you activate a self-break or self-exclusion, the at88 system will automatically stop all marketing communications to you, including promotional emails, bonus offers, and gaming notifications.

at88 enforces a strict identity verification (KYC) process during registration and before processing the first withdrawal. Identity documents such as MyKad or passport are required to verify age. Any account found to be owned by an individual under 18 will be closed immediately.

The at88 support team can connect you with the right help resources. You can also find further information on gambling support organisations in Malaysia through the Ministry of Health Malaysia website or by contacting the relevant psychological helplines. Seeking help is a sign of strength, not weakness.
Read Also: at88 Terms & Conditions

This Responsible Gaming Policy forms part of at88's comprehensive Terms and Conditions. Read the full document to understand your rights and responsibilities as a player.

Play Smart

Healthy Entertainment Starts With Smart Choices

Register an at88 account today and enjoy a fun, safe, and responsible online gaming experience. All self-control tools are available immediately after registration.

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